Welcome to iCareFix. These Terms & Conditions explain the rules, responsibilities, limitations, and service conditions that apply when you use our website, repair services, device diagnostics, spare parts, accessories, and related services.
By using our website or submitting a device to iCareFix for diagnosis or repair, you acknowledge that you have read and understood these terms.
About iCareFix
iCareFix provides mobile phone and Apple device repair services, diagnostics, spare parts, accessories, and related technical services in Bangladesh.
Our services may include repair and maintenance for devices such as:
- iPhone
- iPad
- MacBook
- Mac mini
- Mac Studio
- Apple Watch
- AirPods
- Samsung
- Google Pixel
- Xiaomi
- OnePlus
- Other supported mobile and electronic devices
Service availability may vary depending on the device model, issue, parts availability, and technical feasibility.
Device Diagnosis
A device may require an initial inspection or diagnostic assessment before the final repair cost can be confirmed.
Any price shown on our website should be considered subject to confirmation unless explicitly stated as a final fixed price.
Additional issues discovered during diagnosis may require separate repair approval.
Repair Approval
Before performing a paid repair, iCareFix may communicate the estimated repair cost and required service.
Where customer approval is required, repair work beyond the approved service should not be considered automatically authorized.
Device Condition
Customers are responsible for providing accurate information about the device’s previous repair history, liquid exposure, physical damage, software modifications, and other known issues.
Previous third-party repairs or modifications may affect diagnosis, repair feasibility, and warranty eligibility.
Data and Backup Responsibility
Customers should create a complete backup of important data before submitting a device for repair.
Repair procedures may sometimes require software restoration, resetting, component replacement, or other technical procedures that could result in data loss.
Customers should not submit a device for repair without backing up important photos, contacts, documents, messages, and other personal information.
Parts Availability
Repair time and availability may depend on the availability of compatible replacement parts.
For certain models or uncommon components, additional time may be required to source parts.
Repair Time
Estimated repair times are provided for guidance only.
Actual completion time may vary because of:
- Diagnostic findings
- Parts availability
- Device condition
- Repair complexity
- Additional faults
- Testing requirements
- Unforeseen technical issues
Payment
Customers are responsible for paying the applicable service or product amount agreed upon before completion or delivery, according to the applicable payment terms.
Payment gateway, banking, EMI, or third-party payment conditions may apply separately.
Warranty
Certain repairs and replacement parts may include a limited warranty.
Warranty eligibility, duration, coverage, exclusions, and claim procedures are governed by the iCareFix Warranty Policy.
Website Information
We make reasonable efforts to keep website information accurate and updated. However, prices, service availability, product availability, specifications, and estimated repair times may change.
A website listing does not necessarily guarantee current stock or service availability.
Intellectual Property
Website text, graphics, images, branding, logos, design elements, and other original content belonging to iCareFix may not be copied, reproduced, modified, or commercially reused without appropriate authorization.
Policy Updates
iCareFix may update these Terms & Conditions when necessary to reflect changes in our services, operations, payment methods, technology, or applicable requirements.
The updated version will be published on this page.
Governing Law
These Terms & Conditions shall be interpreted in accordance with the applicable laws of Bangladesh.
Contact
For questions regarding these Terms & Conditions or our services, please contact iCareFix through the official contact channels provided on our website.