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Trackpad Issue

MacBook Pro Service
MacBook Pro M1
(13-inch) 2020

MacBook Pro M1 (13-inch) 2020 Trackpad Issue

If you’re encountering trackpad issues on your MacBook Pro M1 (13-inch) 2020 model, here’s a guide to help troubleshoot and potentially resolve the problem:

1. **Clean the Trackpad**: Sometimes, dirt, dust, or debris can interfere with the trackpad’s functionality. Use a soft, lint-free cloth lightly dampened with water to clean the surface of the trackpad.

2. **Restart Your MacBook**: A simple restart can often resolve temporary glitches. Save your work, then restart your MacBook Pro to see if the trackpad issue persists.

3. **Check System Preferences**: Go to System Preferences > Trackpad and review the settings to ensure they are configured correctly. Adjust the tracking speed, click pressure, and other settings as needed.

4. **Reset PRAM/NVRAM**: Resetting the Parameter RAM (PRAM) or Non-Volatile RAM (NVRAM) can sometimes fix trackpad issues. Shut down your MacBook Pro, then turn it back on and immediately press and hold Command + Option + P + R keys until you hear the startup sound again.

5. **Reset SMC**: Resetting the System Management Controller (SMC) can also help resolve trackpad problems. Shut down your MacBook Pro, then press and hold the power button for 10 seconds. Release the button, then turn on your MacBook Pro again.

6. **Check for Software Updates**: Ensure that your MacBook Pro is running the latest version of macOS. Software updates often include bug fixes and improvements that can address trackpad issues. Check for updates in System Preferences > Software Update.

7. **Test in Safe Mode**: Boot your MacBook Pro into Safe Mode by restarting it and holding the Shift key until you see the Apple logo. In Safe Mode, macOS runs a basic set of software and disables third-party extensions. Test the trackpad to see if the issue persists.

8. **External Mouse Test**: If you have an external mouse, connect it to your MacBook Pro and see if it behaves normally. If the external mouse works fine, the issue may be isolated to the trackpad itself.

9. **Contact Apple Support**: If the trackpad issue persists after trying the above steps, there may be a hardware problem with your MacBook Pro. Contact Apple Support or visit an authorized service provider for further assistance and possible repair or replacement.

By following these troubleshooting steps, you can diagnose and potentially resolve trackpad issues on your MacBook Pro M1 (13-inch) 2020 model.

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